An Update for Our Patients Regarding COVID-19

To our valued patients,

Our first priority amid concerns about Coronavirus (COVID-19) is the health and safety of our patients, team members, and the communities we serve. We continue to devote the necessary time and resources to do our part to respond to this emerging public health issue. Like  many, we are taking guidance from the Centers for Disease Control (CDC), the World Health Organization (WHO), and government agencies.

According to the most recent information from the CDC, the immediate risk of being exposed to the virus that causes COVID-19 is considered low for most people. Our clinics continue to be a safe environment and we remain open to serve your healthcare needs.
We want you to feel confident when visiting CLS Health. Out of an abundance of caution, we have enhanced some of our cleaning and sanitation procedures in the interest of our patients’ and team members’ health and safety.

  • Our clinics are cleaned and sanitized with commercial-grade sanitizers. To supplement, we have implemented additional cleaning practices and standards across our organization to include daily sanitation of frequently touched surfaces and objects, such as our high traffic areas including, but not limited to elevators, main entrance doors
  • We have placed hand sanitizer in all clinics for patients and team member use.
  • Team members are required to wash hands often with soap and water for at least 20 seconds, especially after going to the restroom, before eating, and after coughing or sneezing.

Furthermore, we are committed to caring for our community by regularly communicating with team members to keep them informed and ensure their safety and that of our patients. We are encouraging those who are sick to stay home and are asking team members not to travel unless it is business-critical.

Hopefully, these efforts bring you peace of mind when visiting CLS Health. You also have our commitment that if circumstances shift and we feel it unsafe to operate under normal operating procedures, we will inform you as soon as possible to the best of our ability.

In the spirit of keeping one another safe, I want to encourage you to protect yourself and your families by keeping the below suggestions top of mind in the weeks to come.

  • Stay up to date. For the most up-to-date information on COVID-19, visit the CDC website.
  • Follow these everyday preventive actions to help prevent the spread of respiratory diseases, as outlined by the CDC:
    • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Avoid close contact with people who are sick.
    • Stay home when you are not feeling well.
    • Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.
  • Symptoms of Coronavirus Disease. Patients with COVID-19 have experienced mild to severe respiratory illness. Symptoms* can include:
    • Fever
    • Dry Cough
    • Shortness of Breath
    • Exposure- If you have been in China or in close contact with someone with confirmed COVID-19 in the past 2 weeks and develop symptoms, call your provider.

*Symptoms may appear 2-14 days after exposure.

Thank you for your continued trust and confidence in CLS Health. Together, we will navigate the circumstances ahead with our patients’ health, and safety at the forefront of all we do.

Resources

How CLS Health is Preparing for Coronavirus (COVID-19)

CDC Review of the Coronavirus

How to Prepare for COVID-19

What Can You Do to Protect Against Coronavirus

Symptoms of Coronavirus Disease