Keeping our patients, staff and community safe is our top priority. In response to the heightened alert to the growing Coronavirus (referred to as COVID-19) outbreak, Clear Lake Specialties, in collaboration with national, state and local agencies, is continuing to review and reinforce processes for identifying and caring for patients with the virus in the event that it is required.
Clear Lake Specialties is offering telehealth services to support the health and well-being of our patients and to minimize the potential spread of COVID-19. Telehealth services are available for patients needing care for certain qualifying conditions. Call your provider office to schedule an appointment.
As escalating circumstances with COVID-19 continue to rise we ask that any person entering a clinic location to wear a mask. It is our responsibility as health care providers to do whatever we can to limit the spread of the virus and to keep our patients, employees, health care providers and volunteers safe. Thank you for your support and understanding of these temporary changes.
Due to exceptionally high call volume, please refrain from calling with non-urgent matters to keep lines free for patients with immediate needs. You may use secure messaging in your Patient Portal account to send non-urgent questions and requests to your care team. If you are inquiring about an appointment that is more than two weeks out, please wait for further instruction. If you are not experiencing symptoms and would like general information about COVID-19, please use our website resource links for information.
We have temporarily stopped performing elective surgeries and procedures. Your provider’s office will call you if there is a change in your scheduled appointment. The date when these procedures will be reinstated is being regularly reviewed. We will continue to perform all emergency and urgent procedures and surgeries.
For the safety of all, if you think you have been exposed to COVID-19 and develop a fever and symptoms of respiratory illness, such as cough or difficulty breathing, call your health care provider immediately. If your provider office is closed, please contact your closest Urgent Care or the Emergency Department for direction on next steps.